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This letter of appreciation is long overdue. We wanted to let you know that we were very pleased to find that you had started your own company. Since the time we bought our home, we have used at least three companies to take care ofour heating and cooling service. It had been a very frustrating experience. We were at a loss as to who else we could call.During your first visit, you were able to troubleshoot and diagnose the issue that we were having. This was something that we did not experience with other technicians. Repeated trips were necessary and it became very costly. We can't tell you how many parts we had to replace until the issue was resolved. You provided options for us to be able to make the best decision based on what we could afford.Along with fixing the issue at hand, you also provided us with helpful suggestions that would reduce future problems that other technicians did not recommend. This included specific information of how the area around our fumance and water heater needed to be arranged to provide the best performance of our system. You took the extra step to assist us with avoiding future problems. This honesty and apparent care for us as your customer was much appreciated.AllTemp provides clean, prompt service, superior quality ofwork, advanced knowledge, and excellent customer service at a fair price. Choosing your company was by far the best decision we made. We look forward to continue using your services for our future needs.
Thank you for coming out to clean my furnace. Your immediate response and professionalism during your visit was appreciated. Your workmanship stands behind work with warranty. I had called on another occasion to adjust the water temperature and you responded immediately on that service call as well! When it's the middle of winter and the furnace is not working properly this type of service is important. In addition, I felt your service fees were fair and honest.Thank you for all your help!
I would like to take the time to thank you for your outstanding services. In the last few years that we have been with you we have been very satisfied. You have always been very dependable, on time, and as I recall in several instances when I called with furnace trouble you were willing to come out after a current job you were on even though it was an unscheduled visit. You have also always been able to work with our crazy schedules. We are very satisfied with the work you have done, and the prices you have charged for your services which are very competitive. You have always been honest and up front with what needed to be done and how much it would cost. We have always found you to be very polite, and friendly.
Thank you very much,
L. Royea and C. Torelli
I have had the pleasure of having Brian service the heating and air conditioning equipment within three of my residences.Brian has always provided superior service. Examples of his superior customer service include:
Brian has always been open, honest, and straightforward when informing me of costs and timelines involved in completing a repair or installation. The installations, or service activities, have started on-time and were completed when he estimated.In addition to servicing burners and air conditioning units, Brian has assisted with the selection, installation, and servicing of a humidification system which has performed flawlessly for several years. This serves as a whole-house humidification system so the air in the house is not be too dry in the late fall and winter months. I called three local service organizations. One had no idea what I was talking about and the other two returned with high costs, and could not get to the installation for a considerable length of time.I called AllTemp Climate Control and Brian came out promptly, gave me a fair estimate, and could start the project sooner than the other service organizations.
Upon completion, the installation was professional, clean, on-time, and on-budget. Brian also explained how I adjust it and how I could clean and service the filter within it.When finishing our basement, Brian assisted with planning the heating and cooling for the additional living space. This included adding flexible duct work and assisting with the selection and delivery of the finished trim pieces to give the room a finished, professional appearance.Through the many years of dependable service from Brian, I have recommended him countless times and never have I received negative feedback from someone.I highly recommend AllTemp Climate Control – I feel they provide professional installation services at a fair price, all delivered on-time and with professionalism and quality workmanship.
What to look for when hiring an H&V service...Appointments on time, courteous, friendly, professional with accurate estimates, work area left "as found or better", and stands behind a job well done.All the above found with AllTemp Climate Control.
T. E. Vernon
During the past two years Brian has handled two major jobs for me.
1. A major problem with an oil furnace at one of my rentals. I had an ongoing problem with the oil burner failing to start and during cold weather that presented a major issue for my tenants. The company providing the service came at least 6 times and never really resolved the actual problem & this resulted in late night calls and very expensive service calls. I contacted AllTemp Climate Control and discussed what was happening with Brian, who came to the rental and analyzed the problem. He made his proposal of how to eliminate the problem and implemented the fix the next day. After 2 years I have had no additional problems with this furnace.
2. I had a loss of AC at my home & called AllTemp. The problem was analyzed quickly as a leaking compressor and a replacement was ordered and installed the next day. Again, the installation was done professionally and quickly with no further problems.Brian does quality workmanship, stands behind work with warranty, is dependable, on time, and very professional.
He is an excellent technician who is up-to-date with current standards and equipment. He meets his commitments and completes the job on time and within his quoted budget.He is thorough, checked everything on the first service call to insure it runs as good or better than new, is courteous, clean and respectful.I recommend Brian highly.
Thanks so much for coming out to discuss the potential of installing a new boiler in my home.In particular, I appreciate your assessment that my older boiler was solidly built and your suggestion to install another piece of equipment which increased the efficiency of my 1945 boiler to 86!!!!This suggestion no only saved me the thousands that it would have cost for a new boiler, but will save me money during the winter despite rising oil prices.Being a single homeowner, this savings is important.Also, being someone who is unfamiliar with the latest options in the heating world, it was terrific to have someone who wasn't just willing to take advantage to make a quick easy sale.
All the best,
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